SHIPPING POLICY

VEDIKHAKIM

Effective Date: 27-06-2026

A NOTE FROM US

We want your VEDIKHAKIM order to reach you quickly, safely, and in perfect condition. Here is everything you need to know about how we ship your orders.

1. WHERE WE SHIP

We currently ship across India. We do not offer international shipping at this time.

2. SHIPPING CHARGES

We offer free shipping on all orders .

3. ORDER PROCESSING TIME

Orders are typically processed and dispatched within 1–2 business days of successful payment confirmation. During peak seasons, sale periods, or public holidays, processing may take slightly longer. We appreciate your patience in such cases.

Please note that business days are Monday to Saturday, excluding public holidays.

4. DELIVERY TIME

Once dispatched, orders are typically delivered within 4–7 business days depending on your delivery location. Delivery to metro cities and major towns is generally faster, while remote or rural pin codes may take a little longer.

Please note that delivery timelines are estimates provided by our courier partners and may vary due to factors outside our control such as weather conditions, high shipment volumes, or local disruptions.

5. COURIER PARTNERS

We work with a network of trusted courier partners to ensure your order reaches you reliably. Depending on your pin code and order type, your shipment may be handled by one of the following:

Shiprocket

Delhivery

BlueDart

DTDC

Shadowfax

Xpressbees

Ekart

ATC

The courier partner is assigned automatically based on your delivery location and serviceability at the time of dispatch.

6. SHIPMENT TRACKING

Once your order is dispatched, you will receive a tracking number via SMS or email. You can use this to track your shipment on the respective courier partner's website or app.

If you face any difficulty tracking your order, feel free to reach out to us and we will be happy to assist.

Email: vedikhakim@gmail.com

WhatsApp: 8240066956

Phone: 8240066956

7. INCORRECT OR INCOMPLETE ADDRESS

Please double-check your delivery address before placing your order. VEDIKHAKIM is not responsible for delays or non-delivery caused by an incorrect, incomplete, or unserviceable address provided at checkout.

If you realise you have entered a wrong address, please contact us immediately at vedikhakim@gmail.com or WhatsApp us on  8240066956 before your order is dispatched. Once dispatched, we are unable to change the delivery address.

8. FAILED DELIVERY ATTEMPTS

Our courier partners typically make up to 3 delivery attempts before marking a shipment as undeliverable. Please ensure someone is available to receive the order at the provided address.

If your order is returned to us due to failed delivery attempts or an incorrect address, re-shipping charges will apply for a fresh delivery attempt. Please refer to our Return and Refund Policy for more details.

9. DAMAGED IN TRANSIT

In the rare event that your order arrives damaged due to transit handling, please do not discard the packaging. Take photographs and a short video of the package and the product as received, and contact us within 48 hours of delivery. We will work to resolve it for you as quickly as possible.

Email: vedikhakim@gmail.com

WhatsApp: 8240066956

10. DELAYED ORDERS

If your order has not been delivered within the expected timeframe, we request you to first check your tracking link for the latest update. If the shipment appears to be stuck or there is no update for more than 3 business days, please reach out to us and we will take it up with the courier partner on your behalf.

11. CONTACT US

For any shipping-related queries, please get in touch with us:

VEDIKHAKIM

Registered Office: M2, Gulshan Colony, West Chowbagha Road, Kolkata, West Bengal - 700100, India.

Email: vedikhakim@gmail.com

Phone: 8240066956

WhatsApp: 8240066956

Support Hours: Monday – Saturday, 10:00 AM – 5:30 PM IST